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Sample data. Fake company, work orders, and dollars. Nothing here is live.

IHS PARTNER HUB

Ridge & Row LLC

Brand desk

Two businesses · sample

Partnership review

Ridge & Row LLC and IHS, looking at the contract. Outcomes of the work, not an evaluation of people or methods. Sample content.

Showing Dec 2025–Nov 2026 (sample trailing year).

Offered

105

Accepted

70

Passed

17

Completed

66

Paid to the partner

$262,000.00

Sample contract payments. Not wages.

  • InfinityMilwaukee · Roofing, siding$142,600.00 · 34 done
  • InfinityWaukesha · Gutters, roofing$68,400.00 · 15 done
  • InfinityMadison · Roofing · not eligible$0.00 · 0 done
  • OverheadPort Washington · Garage doors$41,200.00 · 13 done
  • OverheadSuamico · Garage doors$9,800.00 · 4 done
  • PremierGrand Rapids · Windows · license missing$0.00 · 0 done

Month by month

Offers accepted and dollars paid. Sample trend.

  • Dec7/9
  • Jan6/8
  • Feb8/11
  • Mar8/10
  • Apr9/12
  • May11/14
  • Jun10/13
  • Jul11/15
  • Aug9/12
  • Sep9/11
  • Oct10/13
  • Nov4/6

Timing

On-time start 96%. On-time completion 94%. Sample.

Change orders

11 submitted · $6,420.00 approved · median decision 1.5 days. 2 denied as already in the price book.

First time right

91% closed with no punch list. 4 callbacks. 1 warranty rework. Sample outcomes of the work.

IHS paid on time

94% of statements met the sample Friday batch. 2 were a business day late. This is IHS’s side of the partnership.

Eligibility

312 of 365 sample days fully eligible. One lapse: Madison license, 18 days. Auto insurance warned, did not lapse.

Capacity the partner offered

Reported about 2 roof slots and 1 gutter or door slot a week. Paused one week in August. IHS does not set this.

What the partner said about IHS

Sample quote: “Offers are clear and Friday pay matched the statement. Madison should have been flagged before the offer.” Not a score of Dana or of any person.

Customer feedback

Sample survey and online reviews. Crew lines are for the partner’s own use.

  • Overall

    CSAT 4.8 · NPS-style 62 · 42 sample reviews · 4.7

    Careful with the property. Sample highlight.

  • Infinity Exteriors

    CSAT 4.8 · NPS-style 64 · 31 · 4.8

    Finished roof looked like the packet.

  • Overhead Solutions

    CSAT 4.6 · NPS-style 55 · 11 · 4.6

    Door worked the first day.

  • Milwaukee

    CSAT 4.9 · NPS-style 68 · 18 · 4.9

    On the agreed day.

  • Waukesha

    CSAT 4.7 · NPS-style 58 · 9 · 4.6

    Gutters drained in the sample note.

  • Port Washington

    CSAT 4.6 · NPS-style 54 · 8 · 4.6

    Quiet install. Sample.

  • Your crew · Sample crew lead

    Your crew · source must tag it

    CSAT 4.9 · NPS-style 70 · 6 tagged · 4.9

    Shown for your business only. Depends on the source tagging a crew.

  • Your crew · Sample installer 2

    Your crew · source must tag it

    CSAT 4.7 · NPS-style 60 · 4 tagged · 4.7

    Same rule. IHS does not use this to direct the person.

Integrations

  • Customer survey platformSample data, not connected
  • Online reviews (Google and others)Sample data, not connected
  • CRM / work order systemSample data, not connected
  • PaymentsSample data, not connected